BUSINESS POV Cyvl needed to shift from engineering firms to municipal governments, but the platform’s high time-to-value limited adoption and engagement.
USER POV Municipal users struggled to navigate the platform and quickly access the insights they needed.
Solution
Redesigned the platform into a map-centric experience with an integrated AI Assistant, enabling users to access insights instantly and reduce time-to-value.
Process
Validated early demand through a standalone Cyvl AI demo site tested with select customers.
Rapidly iterated on the experience using Lovable prototypes, incorporating internal and external feedback across 4 design cycles.
Accelerated development by leveraging prototype code as a foundation for production.
Learnings
Lovable accelerated prototyping, but its code was not production-ready for seamless integration. We adjusted the workflow so engineers built the initial frontend foundation, then I refined the UX directly in the product.
